Troubleshooting FAQ

Why does the steering wheel shake when I apply the brakes?

The most common reasons are the brake rotors have become warped due to excessive heat or they have become too thin to dissipate heat. This may also result in a ‘mushy’ or ‘spongy’ brake pedal.

How would I know if I need new brakes?

Many of today’s vehicles come with brake wear indicators. As your brake pads wear down, a metal tab will start rubbing on your brake rotors, resulting in a very high-pitched squeal with your foot not on the brakes. This high-pitched squeal will typically disappear when you apply the brakes. Any grinding or metal-on-metal noises should be immediately checked out by an experienced brake technician. The same holds true with any type of ‘mushy’ or ‘low-brake pedal’ situation. At Jensen Tire & Auto we offer a free brake inspection on most vehicles.

What should I do if the 'service engine soon' light is on?

The engine light is there to let you know that your vehicle’s computer has detected a problem in the system. Even though your vehicle may seem to be running fine, you should have a qualified auto service technician check your engine to identify and repair any problems.

Why does my vehicle vibrate at certain driving speeds?

The most common cause is your vehicle’s tire and wheel assembly is likely out of balance. Loose front-end parts or wheel bearings may also cause vibrations. In any case, you should have your vehicle inspected to ensure optimum driving comfort and safety. At Jensen Tire & Auto we offer a free visual inspection on most vehicles.

What does it mean if my battery light is on?

The most likely reason your battery light is on is because there is a problem with your vehicle’s charging system. This problem could cause a battery failure if ignored. You should have your vehicle inspected as soon as possible.

What should I do if my vehicle is overheating?

You should not drive your vehicle when it’s running hot. There are many reasons why your vehicle may overheat because most vehicles today have cooling systems that support electric fans, thermo switches, computer systems, and more. If your vehicle is overheating, you should have it immediately checked out by a qualified auto service technician to resolve the problem and to avoid replacing any parts unnecessarily.

My vehicle's fan is blowing so why isn't my air conditioning working?

Even though the blower is part of your vehicle’s air conditioning system, it isn’t what makes the air cold. You should have your vehicle’s air conditioning system performance tested and repaired as soon as possible.

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