What types of auto services do you provide?
You always save big when you bring your car, light truck, or SUV to Jensen Tire & Auto for expert automotive service. Visit our service page for a complete list of our services.
What service warranties are offered by Jensen Tire & Auto?
We at Jensen Tire & Auto are proud to offer one of the best service warranties in the industry. Our minimum warranty for any repair is 90 days or 4,000 miles, whichever comes first. We also offer a number of extended and lifetime warranties for individual automotive services. Visit our warranties page, or ask a Jensen Tire & Auto Associate for more information.
How often should I have my vehicle checked out to be sure it is in optimal driving condition?
Service intervals are subject to manufacturer recommendations and driving conditions. However, we’ve listed the general rules of thumb in this downloadable pdf.
What does a tune-up consist of and how often should my vehicle have one?
For the most part, a tune-up on today’s vehicles consists of spark plug replacement. Some manufacturers advertise 100,000-mile tune-ups. At Jensen Tire & Auto, we recommend that you replace your vehicle’s spark plugs every three years or 50,000 miles (whichever comes first). Be sure to consult your vehicle’s owner’s manual for recommended service intervals. Because of the aluminum cylinder heads found on most late-model vehicles, there is a possibility that the spark plugs may seize in the cylinder head that could result in costly repairs. At Jensen Tire & Auto, we employ ASE-certified technicians and utilize the most advanced diagnostic equipment to perform tune-ups and also to determine any other problems you may be experiencing with your vehicle.
What kind of oil should I use in my vehicle?
You should always use the manufacturer’s recommended viscosity or weight of oil. This can be found in your owner’s manual. At Jensen Tire & Auto we use top quality Valvoline products. These products include the most popular all-climate oils, semi-synthetic oils, and full-synthetic oils. Jensen Tire & Auto also offers the very popular Valvoline MaxLife Oil that is specifically designed for vehicles with 75,000 miles or more. In addition, Jensen Tire & Auto offers passenger and light truck diesel oil changes.
Should I use synthetic oil in my vehicle?
Some manufacturers recommend using synthetic oil in their vehicles. However, synthetic oil is usually more expensive so be sure to check your owner’s manual to determine if is recommended for your vehicle.
Why should I change my transmission fluid?
Transmission fluid is an internal lubricant just like engine motor oil. During certain driving conditions and mileage intervals, transmission fluid, because of wear and age, can break down and become contaminated. This may result in costly transmission repairs and possibly the need for replacement. As a general rule, the transmission fluid and, in some instances, the transmission filter should be replaced at 25,000-mile intervals. You should always consult your vehicle’s owner’s manual for recommended service intervals.
How often should I have my vehicle's cooling system serviced?
Even though there are some manufacturers that advertise 100,000-mile antifreeze, we at Jensen Tire & Auto recommend that your cooling system be serviced annually or at 15,000-mile intervals, whichever comes first. There are a number of cooling system components that may be affected by contaminated antifreeze. Water pumps, radiators, heater cores, intake, and head gaskets are just a few examples of cooling system components that are costly to repair — repairs that may be avoided with proper cooling system maintenance. You should always consult your vehicle’s owner’s manual for recommended service intervals.
When should vehicle belts be changed out?
You should begin checking your vehicle’s belts at 20,000 miles. Things to look for include cracks, splits, glazing, peeling, greasy buildup, and splitting or missing sections. It you notice any of these conditions, you should arrange to have all of your vehicle’s belts simultaneously changed out. If a serpentine belt breaks, many other components including your vehicle’s alternator, water pump, power steering, etc., will not function, resulting in further damage and costly repairs.
If my vehicle's timing belt needs to be replaced, should the tensioners and idler pulleys be replaced at the same time?
When replacing a timing belt, the timing belt system, tensioners, and idler pulleys should also be examined to determine if they exhibit signs of wear or damage. If wear or damage is found, these components should be immediately replaced. Approximately 50% of newly replaced timing belt failures occur because a faulty timing belt system, tensioners, or idler pulleys have not been replaced.
What causes the Check Engine Light to come on?
When you notice your check engine light is on, avoid the dread of worrying about what it could be and whether or not the repair will be major or minor. Before overreacting, make an appointment with the professional and expert service technicians at Jensen Tire & Auto.
A check engine light coming on can represent a variety of issues with your car. Here are a few common reasons why an check engine light may come on:
Oxygen (O2) sensor needs replacing
The oxygen sensor measures the amount of unburned oxygen in your vehicle’s exhaust system. If you don’t replace it, your engine can burn more fuel than needed and be less economical with fuel usage. A faulty oxygen sensor can also cause damage to your spark plugs and catalytic converter.
Gas cap is loose, damaged, or missing
The gas cap seals the fuel system and helps maintain pressure within the fuel tank. It also prevents gasoline fumes (hydrocarbons) from being released into the atmosphere when you aren’t driving your car. If you don’t replace or fix your gas cap, you can lose fuel by evaporation and you will have to make more trips to the gas station to fill up.
Catalytic converter needs replacing
The catalytic converter helps protect the environment by converting harmful carbon monoxide into carbon dioxide. It often is damaged due to lack of maintenance. If you don’t replace your catalytic converter, you will experience reduced performance and fuel economy, your car may overheat, and your vehicle will not pass required emissions testing.
Mass airflow (MAF) sensor needs replacing
The mass airflow sensor measures the amount of air entering the engine to determine how much fuel is needed to efficiently run your engine. If you don’t replace it, faulty sensors can cause damage to spark plugs, oxygen sensors, or the catalytic converter.
Spark plugs or plug wires need replacing
The spark plugs ignite the air/fuel mixture in the combustion chamber of your vehicle. The spark plug wires deliver the spark from the ignition coil to the spark plugs. If you don’t replace them, you will experience poor performance (reduced power and engine issues) and reduced fuel economy. Worn plugs and plug wires can cause clogged catalytic converters or damage to ignition coils and oxygen sensors.
Ignition/spark coils need replacing
Ignition/spark coils are induction coils in a vehicle’s ignition system that transmit the low voltage from the battery to the thousands of volts needed to create an electric spark in the spark plugs to ignite the fuel. They can malfunction because of high under-hood temperatures and their overall age. Ignition coil failures cause other problems, including expensive catalytic converter issues and repairs.
Thermostat needs replacing
A car’s thermostat regulates the engine’s temperature by opening and closing to regulate the flow of coolant. If the coolant isn’t changed as recommended by the manufacturer, or the car is driven in extreme temperatures or in an acidic environment, corrosion can occur, causing the thermostat to break sooner than it should.
Exhaust gas recirculation (EGR) valve needs to be replaced
The exhaust gas recirculation valve is part of the nitrogen oxide emissions reduction technique that works by recirculating a portion of the engine’s exhaust gas back to the engine cylinders. This process dilutes the oxygen in the incoming air stream and provides gases inert to combustion to act as absorbents of combustion heat to reduce peak in-cylinder temperatures. Cars with exhaust gas recirculation issues can experience rough idling, engine hesitation, and engine misfires. The result can be compromised performance, reduced fuel economy, and problems passing emissions tests.
Fuel injectors need to be replaced
Fuel injectors introduce fuel into internal combustion engines. Faulty fuel injectors can be hard to diagnose, but the problem can slowly build until the part falls off entirely, which results in the car not running. Fuel injectors can get clogged by not using name-brand fuel or from picking up debris in the fuel tank by running the car when the tank is repeatedly near empty.
In addition, there are plenty of other reasons why your check engine light comes on. The most important thing is to get your vehicle checked out as quickly as possible. Call ahead and stop in at any of the convenient Jensen Tire & Auto store locations around town, and let Jensen’s experienced ASE-certified technicians diagnose and repair any engine issues you are experiencing with your vehicle.
- We do only the work you authorize
- Free written service estimates
- Warranties in writing
- Quality replacement parts
- Leading-edge diagnostics
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